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Frequently asked questions

There is no doubt that sarees are considered as one of the most elegant traditional attires for women. Over the course of time, the way a saree is adapted to embrace the changing times has evolved but the love for a saree has remained constant. Today, women are opting for specialized, stylish, and comfy versions like pre-stitched sarees, designer sarees, sarees in a gown style, jacket saree, sarees with cape blouses, bold saree patterns with off-shoulder blouse and blouse with ruffles, designer blouse and more. The conventional challenge of neatly draping a saree for women and ensuring it stays in place has found a solution in the form of innovative pre-stitched and readymade sarees. Fashion enthusiasts have embraced ethnic and designer sarees, not confining them to just formal and grand occasions like weddings. These sarees are now being worn in a non-traditional way, such as cocktail parties, dance events and receptions. Buy saree online and redefine your wardrobe with the latest additions to the saree collection crafted for the modern woman.

Which is the best saree fabric?
The definition of “best saree fabric” can differ from person to person, occasion to occasion. Fabrics such as cotton, georgette, chiffon and organza are considered popular choices for saree fabrics.

How to check sarees are genuine or not?
One can identify the quality of the saree by merely touching the saree. For example, if it’s a real deal of silk you will find the fabric excessively smooth and waxy. Similarly chiffon saree will have a slightly shimmery look to it on the surface.

Can I wear a cotton saree to a party?
Simple but suave and rich cotton sarees can definitely be worn to your office parties. Colour-blocked, paisley motifs, floral prints and abstract cotton sarees with solid contrast blouse can do wonders for your classy party look. Cotton sarees are preferred by many women at traditional events for its comfortable look and feel.

What saree would give a slimmer look?
If you are looking for a drape that sticks to your body to enhance your curves, you must go for light and flowy fabrics like crepe, chiffon, georgette, and rich soft silk. Organza, Banarasi, South cotton and linen must be avoided to look slim.

Does the saree come with fall and beading?
Yes, all our saree come with both fall and beading.

Can I get a petticoat with the saree?
Yes, you can add a satin petticoat under the petticoat drop-down on the product page.

What is the width of the saree?
Saree width is approx 43 – 44 inches

What is the length of the saree?
Saree length is approx 5.5 meters.

Which colour is the best for saree?
The popular and trending colours that women are trying this season are pastels like gourd, crimson and pale yellow. Metallic hues, dark blue shades and silver-grey are rocking at the moment for weddings.

What is the best saree material for everyday wear?
Cotton, chiffon, and georgette sarees are perfect for daily wear as they are light and comfy.

Do sarees come with blouse pieces?
Few sarees come with unstitched blouses.

I’m not able to place my order
We’re sorry you’re facing hiccups while placing an order, we’d hate to inconvenience you further. So Email Us At: [email protected] Our team will resolve your issues swiftly.

Can I Place an Order For a Sold-Out Style?
For Sold-Out styles, if you’re registered with us, add them to your Wishlist. Do submit your email address, so we can notify you once these styles are back in stock. If not, contact our Customer Support Team with the product SKU code via Email. We will check and let you know, if and when we should receive these styles again.

I want to reschedule my Delivery/Pick-up
Delayed in traffic? Held up in a meeting – We know these things happen. If you want to reschedule pick up, please drop a mail to [email protected] with the following details and we will make it happen: Your order#, The time of pick up, Email address and phone number Or you can call DHL Customer Service Number Toll Free Number – 1800 11 1345 with the tracking details recieved in your Order Email id.

My Delivery/Pick-up has not arrived
We’re sorry to hear that! In case your pick up has not arrived at the scheduled hour. Please drop a mail to [email protected] with your Order# & our team will get back to you regarding the status or reschedule a convenient time for you Or you can call DHL Customer Service Number Toll Free Number – 1800 11 1345 with the tracking details received in your Order Email id.

For how long can I hold my Pending order once its placed?
Payment needs to be done within 24 hours from the time the order is placed, failing which we would consider the order canceled. Since we have very limited stocks of our product, hence, We will be able to hold the product for you for only 24 hours.

Are there any currency conversion charges?
Please note, there are additional currency rate charges levied by your bank on your credit/debit card in case you are making the payment in INR or any other foreign currency apart from your originated currency. These charges are non-refundable.

How Do I Use Coupon Codes?
As part of our offers and giveaways, we share coupons code with you. If you’ve received a coupon code from us, you will find it in your email. On adding items to your cart, view your ‘Shopping Cart’ before you proceed to ‘Checkout.’ Enter your coupon code within the area marked out for it. Don’t forget to ‘Apply Coupon. Note: Coupon code can be used only once with the register email ID.

Does erodestreet.com have Seasonal Sales?
Yes, we do have seasonal sales and promotions for special occasions! You can register with us for updates and exclusive access to our collections and offers.

Can I exchange or return my order?
Exchange and returns are available for products within 24 hours of delivery. Items must be in original condition with all tags intact.

I want to cancel my order?
Unfortunately, if you have to cancel, you can take the action within 24 hours of placing your order. If it hasn’t been dispatched yet, the amount will be given as a store credit or refund. If not estimated within 24 hours, the amount will be given as a Store credit only. Email us at [email protected] with your 9-digit Order number and Email id. Order Cancellations are accepted within 24 hours of you placing the order. Also, please share feedback/reason for cancellation.

What is the process for Refund/Replace?
To return an item, send us an email at [email protected] Share a photo showing the condition of the item with a detailed reason for Refund/Replace. Our Return team and our fitting experts will get in touch with you accordingly. A quality check is performed the day we receive the outfit back. If the outfit passes the quality check, we will issue an exchange or refund on the same source of the payment. Need any assistance email us at [email protected]

Delivery was attempted but I was unavailable. What next?
Do not worry, our courier will try to reattempt to deliver in next 2 days. In case parcel is still not delivered you can call or email us so you can submit your delivery request to the courier.

Is My Package Insured and Do I Need to Sign For My Orders?
Yes your parcel is insured by DHL.

How Long Will It Take To Deliver My Order?
Delivery date of the product is mentioned on every product. Our Dispatch Team ensures timely deliveries across the globe. Once you’ve placed your order with us, you will receive an email from us, which will include delivery dates.

How to track the order once shipped?
You’ll receive an email with the tracking details, you can check on the courier website and track the order with the tracking number.

I am not able to use the filter on your website.
We suggest you try refreshing the page and then apply the filters. In case the filters are not working then please email us at [email protected].

If I register with erodestreet.com, will my personal information be kept private?
Please be assured that your personal details and information are treated with utmost confidentiality and kept private. These will under no circumstance be shared with companies, organisations, or individuals outside of erodestreet.com. Also, erodestreet.com is not affiliated with any other website.

Do you retail Indian Designer Labels or Collections?
No, we don’t retail collections by other designers — unless stated otherwise.

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